“Love is really the only thing we can possess, keep with us, and take with us.”

– Elisabeth Kubler-Ross
Author of “On Death & Dying”

Home Visiting Program

Do you want companionship?

Our Volunteers are here for you. They can help…

  • Make you a cup of tea or coffee   
  • Talk about anything on your mind  
  • Go for a walk or on an outing 
  •  Read aloud poetry, stories or the newspaper   
  • Watch TV or listen to music   
  • Play boardgames or do a puzzle   
  • Create a legacy gift for a loved one
  • Record your life stories
  • Write cards or letters
  • Help organize photos or paperwork
  • Create a special craft to give to a loved one
  • Compile a video montage of advice, memories, stories
  • Create a memory box

What won’t the volunteer do?

  • The volunteer will not do the housework
  • Provide any professional treatment
  • Attempt to transfer you
  • Administer medication
  • Look after children or pets
  • Accept any gifts or monetary compensation
  • Drive you but may accompany you places

When will a volunteer come to the home?

Flexibility is key to successful scheduling of visits. Visits can be the same time every week or on alternate weeks, or you may wish to check in and set up visits on an as needed basis or make a new schedule every week.

Are the volunteers trained?

In a word – yes. They…

  • Have successfully completed a 35 hour training program.
  • Have undergone orientation to the Palliative ward at Burnaby Hospital as well as to St. Michael’s Hospice.
  • Are committed to continuing education in the field of hospice palliative care.
  • Are trained to listen.
  • Support individuals from all cultural and spiritual backgrounds in a compassionate and supportive manner.
  • Sign a pledge of confidentiality.
  • Undergo a criminal record check.

“I wasn’t expecting to, but I get more than I give visiting with Mrs. D. We always have such wonderful chats.”

~ Palliative Volunteer

Could you, or someone you know, use volunteer support?

Referrals can come from healthcare professionals, community agencies, or family and friends. The person being referred must consent to the referral.

What happens next?

You receive a call from a BHS staff member to complete the referral information and arrange for a visit in your home. Following the visit a hospice volunteer may be assigned to you.

What if the volunteer isn’t a good match for us?

If for any reason you’re not comfortable with the volunteer that was assigned to you, please do not hesitate to contact the program manager at 604-520-5087 and new arrangements will be made.