Palliative Care vs. Community Care


  • Palliative Care Program: Trained workers and volunteers visit patients and loved ones, offering support and helpful care
  • Home Health: Nurses and personal support workers employed by Fraser Health Authority provide nursing care and personal care to meet your needs


  • If you or your family wish to supplement the Home Health Care Program you can hire private care services at your expense
  • Nurses and personal support workers employed by healthcare agencies can assist in completing activities and meeting your health care needs
  • Questions to Ask When Considering a Home Healthcare Agency:
    • Is the agency certified or a Better Business Bureau member?
    • What control do clients have over choosing an agency home worker?
    • What kind of background check do you do on your staff/ criminal records check, driving records?
    • Are the workers bonded? Insurance to cover breakage or theft
    • Type of training? One time or ongoing
    • Are the workers agency employees or independent contractors?
    • Worker Supervision? Is someone available to provide expertise or extra assistance if required?
    • Replacement workers for sick days, and holidays?
    • How do you handle conflict between a client and worker?
    • Ask for several references
    • What kind of service agreement is required?

If you have a concern regarding the care provided by the private healthcare staff, please speak to the agency or regulating body.

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